QUESTIONS

Will there be transfers available from my airport?

The conference organisers will provide coach transfers on Monday 26th September and Friday 30th September from: 

  1. Newton Abbott Railway Station. This is the best station to catch a train to if you are flying into London or Bristol airports. 
  2. Exeter Airport. This is the closest airport to English Riviera if you can fly here from your destination. 

Will I receive an invoice or receipt for my registration?

Yes. At the confirmation page of online registration you will be given the option to print or email your receipt. If you need your receipt to be stamped, signed or posted, please contact us when you have completed online registration. 

Can I send somebody else in my place if I cannot attend the conference after registering online?

Yes. You can arrange to substitute another person at any time before the conference starts, just let the conference organisers know. 

What are the cancellation charges?

After you have registered online, if you cannot attend the conference and cannot send a substitute person, the following refund will be given:

Cancellation more than 60 days before the conference - 80% of fees paid.

Cancellation between 30 days and 60 days before the conference - 50% of fees paid.

Cancellation within 30 days of the conference - no refund will be eligible. 

When does the Early Bird delegate rate expire?

The Early Bird delegate rate is for a limited number of places, and will expire once those places are filled. Please book early to make sure you can benefit from this discounted rate. 

Can I pay by bank transfer rather than credit card?

Yes. When you register, you can choose to pay by bank transfer. We will then contact you with the bank details to send payment to. 

I am a member of the EGN coordination or advisory committees. How do I register for those pre-meetings?

Please select "EGN Committee Member" as your registration type at the beginning of the process. You will then begin the opportunity to select the relevant meetings during online registration. 

How do I book my accommodation from one of the official conference hotels?

Booking your accommodation through the conference website offers you the reassurance that your chosen hotel is one of our listed suppliers, with special rates and cancellation terms negotiated. This secure system is tier one PCI (Payment Card Industry) compliant, and is also  Safe Harbor certified compliant Level 1. 

If you need help using the system, please watch the video or contact us for assistance. 

 

 

How Can I make changes to my hotel booking?

You can sign back in to the booking system at any time by clicking on the link in your confirmation email, and make changes such as booking extra nights, upgrading your room, or cancelling your booking. 

If you need help please watch the video or contact us for assistance. 

 

 

Can I book and exhibition stand at GGN2016?

Yes you can be part of the Geofair, the exhibition of the world's UNESCO Global Geoparks. For a cost of £300 you will benefit from a 3x2m stand in the exhibition shell scheme. you can select this option during online registration for the conference. If you require more space, please contact us. You an find our more about the GeoFair HERE 

I am a student delegate, can I attend the Ice Breaker evening on 26th September?

Yes student delegates are welcome to attend the ice-breaker evening, please select this option during online registration to be included. 

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